At VT Auto Parts, accessible at https://vtcashforcars.com/, your privacy is one of our top priorities. This privacy policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). By using our website and services, you agree to the practices described in this policy.

1. Collection of Personal Information

We collect personal information necessary for conducting our business operations, providing our services, and enhancing our website experience. Types of personal information we may collect include:

– Contact Details: Name, phone number, email address, and postal address.
– Vehicle Information: Vehicle details, registration number, and other relevant information for valuation.
– Payment Information: Bank account details, only when necessary for payments.
– Website Interaction Information: Details about your interactions with our website, including IP addresses, browser type, and cookies for optimizing website functionality.

We collect this information directly from you through forms on our website, via email, over the phone, or in person when you provide details relevant to our services.

2. Use of Personal Information

We use your personal information for purposes including:

– Evaluating and processing vehicle purchases and related services.
– Communicating with you regarding inquiries, service updates, and transactional purposes.
– Processing payments for our services.
– Improving and personalizing our website and service offerings.
– Complying with legal and regulatory requirements.

3. Disclosure of Personal Information

We may share your personal information with third parties under limited circumstances, including:

– Service Providers: Engaging third-party providers to assist with services like payment processing, web hosting, and email communications.
– Legal Obligations: Sharing information as required by law or regulations, or in response to court orders, subpoenas, or other legal processes.

We take steps to ensure that any third parties accessing your information are also compliant with Australian privacy laws and maintain strict confidentiality standards.

4. Data Security and Storage

VT Auto Parts employs appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction. Personal data is stored securely and only accessible to authorized personnel. We retain your information only for as long as necessary for the purposes outlined in this policy or as required by law.

5. Accessing and Correcting Your Information

Under Australian law, you have the right to access and correct any personal information we hold about you. If you wish to access, update, or correct your personal information, please contact us using the information provided below. We may ask for proof of identity to process your request.

6. Use of Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. You may adjust your browser settings to disable cookies; however, this may limit certain functionalities of our website.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any linked sites you visit.

8. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date noted at the top. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns regarding this privacy policy or wish to make a complaint, please contact us.